§ 24-222. Alarm system monitoring procedure.

An alarm business performing monitoring services shall:

(1)

Not request dispatch for police response during the first week after installation of an alarm system, but rather use that week to train the alarm user on proper use of an alarm system unless extenuating circumstances necessitate immediate requests for response as determined by the Alarm Administrator;

(2)

Report alarm signals by using telephone numbers designated by the Alarm Administrator;

(3)

Attempt to verify every alarm signal, except during a duress or Holdup Alarm activation, before requesting a police response to an alarm signal;

(4)

Communicate alarm dispatch requests to the village in a manner and form determined by the Alarm Administrator;

(5)

Communicate verified cancellations of alarm dispatch requests to the village in a manner and form determined by the Alarm Administrator; and

(6)

Ensure that all alarm users of alarm systems equipped with Duress Alarms and Holdup Alarms are given adequate training as to the proper use of the Duress Alarm and Holdup Alarm.

(Code 1993, § 5-6.7; Ord. No. 98-O-68, 8-25-1998)